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Terms and Conditions

Terms & Conditions

Terms of use of the website www.beautifulshop.eu

The use of the web pages and services of www.beautifulshop.eu by the visitor / user presupposes his unconditional agreement with the following terms of use, which apply to all content contained in its website. Therefore, the visitor / user must carefully read these terms before using the services of the website and if he does not agree, he must not use the services and their content. The visitor / user is kindly requested to check the content of the terms of use for possible changes. The continued use of www.beautifulshop.eu, even after any changes means the unconditional acceptance of these terms by the visitor / user.

GENERAL TERMS

The website www.beautifulshop.eu includes the online store of the company BIBASI MOUTZACHIT SAMPRI (VAT Number 044902564, Tax Office: XANTHIS, TEL: 2541026716, email: info@beautifulshop.eu, with the activity "RETAIL COMPANY". is located in Xanthi (Michail Karaoli 1, Zip 67100).

The constant goal of the company BIBASI MOUTZACHIT SAMPRI is the best possible service to our customers. This e-shop enables both our customers and all internet users to be informed immediately about the products offered by our company, as well as to make their purchases electronically.

COPYRIGHT

Copyright and Trademark

All the design of the website, the text, the graphics, the selection and its settings, are the property of the company BIBASI MOUTZACHIT SAMPRI and are protected according to the relevant provisions of Greek law, European law and international conventions. All rights reserved, any text or image bearing the symbols BIMASI MOUTZAHIT SAMPRI are trademarks or registered trademarks and are used herein with the permission of their respective owners.

PRIVACY

3.1 General

The company with the name BIBASI MOUTZACHIT SAMPRI, is responsible for the processing of personal data of the visitor / registered user and controls the processing of his data on the web pages of services www.beautifulshop.eu

For the processing of your data as described below, the company BIBASI MOUTZAHIT SAMPRI relies on the following legal bases:

Execution of the contract: In order for the visitor / registered user-customer to complete his orders at www.beautifulshop.eu, it is necessary to process the personal data that he provides during his registration and the registration of his order in the order registration form and the recording of his transactions.

Legal interests: The processing of personal data is necessary for the improvement of the services of the company BIBASI MOUTZAHIT SAMPRI (processing of statistical and non-identifiable data) the detection of fraud attempt as well as for the protection of the legal interests of the company.

Consent - Consensus: Registered users are invited to give their explicit consent for the following processing purposes: sending informative / promotional messages and the analysis of their consumer behavior (profile) based exclusively on automated processing.

3.2 Information, processing and processing purposes:

The company BIBASI MOUTZAHIT SAMPRI informs the visitor / registered user and the visitor / registered user acknowledges that he is aware of the following:

a) Processing of Personal Data: The company BIBASI MOUTZAHIT SAMPRI will process the personal data of the visitor / registered user-client, as they are declared by him during the creation of his account and in his order in the data registration form, in order to complete the specific order it through our online store. Furthermore, if the visitor / registered user has given the relevant consent, the company BIBASI MOUTZACHIT SAMPRI will be able to process his personal data for sending commercial informative and promotional messages and / or for the compilation of the customer's customer profile. the management of its clientele and the operation of its online store www.beautifulshop.eu.

b) Electronic Orders, Type of Personal Data and Processing Purposes:

b.1) Basic processing

The user / customer has the option to choose 2 ways in order to complete an online order and declare his personal data:

As a visitor (Purchase without registration): In this case the personal data of the visitor / customer will be kept in the files of the company BIBASI MOUTZAHIT SAMPRI until the whole completion of the specific order, with the exception of only the transaction data for tax purposes and their processing will concern exclusively the execution of the contract of sale.

As a returning customer (user): In this case the customer / user has created a user account in our online store and his personal data will be stored in the company files until he requests their deletion. Once a year the company BIBASI MOUTZACHIT SAMPRI will ask the user / customer to confirm the correctness of the data it maintains and to update them if there are changes. The user / customer can change or correct his data at any time by logging in to his account at www.beautifulshop.eu (login) with his username and password.

In order to carry out any transaction through the online store (www.beautifulshop.eu) of the company BIBASI MOUTZACHIT SAMPRI and to place orders of the company's products, the following are required:

the full name

the shipping address of the products and the postal code of the area

the billing address of the order (in case it is different from the shipping address)

invoicing details (in case payment by invoice has been selected, additional details will be requested such as Company Name and TIN)

A contact telephone number

the e-mail address of the customer.

In the event that a product is requested to be delivered to a third party other than the visitor / registered user, the latter acknowledges that it will have full responsibility for the information and full consent of the person designated as the recipient, for the disclosure of his personal data. to the company BIBASI MOUTZAHIT SAMBRI for the sole purpose of delivery to it, of the relevant products and assumes full responsibility for any claims of this person against the company BIBASI MOUTZAHIT SAMPRI.

Credit card details are not stored in the company's storage media during the transaction but are registered directly in a secure environment of the cooperating bank ALPHA BANK which has undertaken the routing of the cards.

The purpose of the basic data processing is the execution of the contract and the completion of the specific order, the communication with the user-customer and the sending of informational messages regarding the stages of the processing of the order, the provision of clarifications related to the order and the information in general for purchases made, the delivery of the order at the place of choice of the customer-customer, the confirmation and identification of the customer-customer in any necessary case and the information about the existing stock at www.beautifulshop.eu. The visitor / registered user is informed that the provision of the above mandatory personal data as well as the details of his transactions are necessary and constitute a prerequisite for the correct execution of the order contract and delivery of products and services. For this reason the consent of the user-client is not required for this specific processing.

Each customer-user who uses www.beautifulshop.eu is informed that his personal data concerning the receipt, execution and delivery of an order as well as questions regarding purchases, products and services of the company BIBASI MOUTZAHIT SAMPRI and orders at www.beautifulshop. eu will be processed for the purpose of customer service both by the competent employees of the company BIBASI MOUTZACHIT SAMPRI and by the third recipients and / or executors of the processing on its behalf in the execution of an order. These third parties are transport companies, individual or group shipping companies and internet and e-commerce service providers with which the company BIBASI MOUTZACHIT SAMPRI cooperates and which are subject to the special strict terms of processing of personal data that have been agreed with the company MBH. Editor. The company BIBASI MOUTZAHIT SAMPRI requires its employees, the maintainers of its website, as well as its third party partners to take all necessary technical and organizational measures (including appropriate policies and procedures to prevent the disclosure of personal data / registered users-clients who process and possess and implement procedures for the management and processing of personal data in a lawful manner and protect them in accordance with the GCP.).

No other processing or transmission of user-customer data will be done by the company BIBASI MOUTZACHIT SAMPRI and its online store (www.beautifulshop.eu) except for processing under b.2 below for which the company BIBASI MOUTZACHIT SAMPRI has obtained the prior consent of the user-customers or if required by law or a competent supervisory or judicial authority.

b.2) Actions that require consent

b.2.1) For the sending to the registered user-client of commercial informative and promotional messages from the company BIPASI MOUTZACHIT SAMPRI and www.beautifulshop.eu the registered user / client must have previously given his explicit consent.

The purpose for this processing of the data of the registered user - customer is the sending of commercial promotional messages of the company BIBASI MOUTZACHIT SAMPRI and / or its third partners to the registered user-customer, the provision of special offers and discounts of www.beautifulshop.eu the availability of new or alternative products, the communication of publications of www.beautifulshop.eu.

You can revoke this consent at any time and do not receive such communications from www.beautifulshop.eu by sending your request by e-mail to info@beautifulshop.eu.

b.2.2.) The company BIBASI MOUTZACHIT SAMPRI also informs its registered user / customer that it can process his personal data and conduct research to improve its services to registered users / customers. As part of this process, the company BIBASI MOUTZACHIT SAMPRI has the ability to record their needs, to proceed with the necessary actions to promote its appropriate products and services, in order to improve the management of its customer base and to promote its products. In order for registered users / customers to receive personalized offers and updates based on the purchases they have made in the online store of the company, they must give their consent for the analysis of their consumer behavior (profile compilation) based exclusively on automated processing. of the following data generated from the user-client transactions:

Products purchased at www.beautifulshop.eu

Frequency of visits to www.beautifulshop.eu

Products that he has put in his basket or in the list of favorites at www.beautifulshop.eu

Demographics stated at www.beautifulshop.eu

Years of residence as a registered user-client at www.beautifulshop.eu

Participation in promotions

Expenditure incurred on purchase at www.beautifulshop.eu

Order history at www.beautifulshop.eu

The purpose of this specific processing is to optimize the purchasing experience of registered users-customers, their personal reward, communication of products and services tailored to the needs of the customer base of the company BIBASI MOUTZAHIT SAMPRI as well as the invitation to participate, with or without a reward, in surveys for the design of the website www.beautifulshop.eu, for the evaluation of market trends and for the evaluation of products and services based on the markets he has accomplished.

The visitor / registered user-client is informed that his personal data may be processed by the company BIBASI MOUTZACHIT SAMPRI even without his consent in case of fulfillment of its obligations under the law, such as when the relevant data is requested by the tax and banking authorities. in the context of audits or the competent supervisory and judicial authorities.

c) Data Recipients: For the data that is necessary for the service of each of the above processing purposes and within the responsibilities of each recipient, the recipients of the data of the registered user-client are or may be:

The responsible employees of the company BIBASI MOUTZAHIT SAMPRI

The tax authorities and the banking authorities in case of relevant control

iii) External partners providing internet services, warehousing and ordering services, call center services, express or bulk shipping service, product installation services and sales data analysis services, to which the necessary data for fulfillment of their duties. These companies use the data provided to them under the terms of use of www.beautifulshop.eu exclusively in accordance with the instructions of the company BIBASI MOUTZAHIT SAMPRI.

d) Rights of a data subject: Every registered user-client, as a data subject, can exercise his rights at any time, as they are provided in the General Regulation of Personal Data Protection 679/2016 Ε.Ε. and in particular Articles 12 to 23 thereof and national law and particularly:

i) the right to information and access to data processed by the company BIBASI MOUTZAHIT SAMPRI,

(ii) the right to restrict the processing of its data;

iii) the right to correct or delete part or all (right to be forgotten) of his personal data;

(iv) the right to object, ie to object to the processing of his personal data; and

v) the right to the portability of its data.

The exercise of the above rights the member can do:

directly online through his personal account at www.beautifulshop.eu

by submitting a relevant request to the email address info@beautifulshop.eu

Analytically:

For the right of access and correction / completion of personal data, the company provides the opportunity to registered users-customers of www.beautifulshop.eu to view, correct / fill in their personal data through their personal account at www.beautifulshop.eu in the "My Account" and "Profile Details" sections.

For the right to privacy of personal data, the company provides the opportunity to registered users-customers to receive their personal data and / or forward it to another controller, by submitting a written request to info@beautifulshop.eu.

Every registered user-customer is informed that he has the right to withdraw his consent for any processing of his data that he has given his consent to www.beautifulshop.eu from his personal account at www.beautifulshop.eu during the process of their registration in web page.

In case of exercise of one of the above mentioned rights of the registered user-client, the company BIBASI MOUTZACHIT SAMPRI will take every possible measure for the satisfaction of the request within (1) one month from its submission. In this case, the registered user-client is informed that the minimum necessary from his personal data will be kept, in order to safeguard the legal interests of the company.

e) Retention Time of Personal Data: The data of the user-client visitor will be maintained and processed by the company BIPASI MOUTZACHIT SAMPRI until the completion of his specific order.

The data of the registered user-client will be kept and processed until the registered user-client requests the deletion of his account or, for all the processing of his data based on his consent, until he declares the withdrawal of his consent for the purposes of provision of the services of the company BIBASI MOUTZAHIT SAMPRI. Nevertheless, some necessary personal data concerning its transaction relations with the company BIBASI MOUTZACHIT SAMPRI as well as the information, consent and withdrawal of the member's consent for the processing of his data will remain as information for the registered user-client. the legality of the processing of his data by the company BIBASI MOUTZACHIT SAMPRI and the safeguarding of the legal claims of the parties.

f) Special Category Data: The member is informed that the company BIBASI MOUTZAHIT SAMPRI does not collect or require the disclosure of sensitive personal data (special category data) for the needs of www.beautifulshop.eu.

To exercise his rights, the member can contact the company BIMBASI MOUTZACHIT SAMPRI, the email info@beautifulshop.eu and the telephone line 2541026716.

In any case, every registered user-client, as a subject of personal data, has the right to submit a question to the company BIBASI MOUTZACHIT SAMPRI, on the way of processing and protection of his personal data and if he does not consider that he is satisfied with its answer has the right to complain to the competent supervisory authority (Personal Data Protection Authority).

You have the right to appeal to the Personal Data Protection Authority for issues related to the processing of your personal data. For the competence of the Authority and the way of submitting a complaint, you can visit its website (www.dpa.gr), where there is detailed information.

The company BIBASI MOUTZACHIT SAMPRI declares that no other use of the personal data of the visitor / registered user will be made for purposes other than those mentioned in this policy without prior notice and, where required, his consent.

WEBSITE SECURITY

SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for the authentication of websites (websites) to network users and for the encryption of data between network users and web servers (web servers). An encrypted SSL communication requires all the information you send between a client and a server to be encrypted by the sending software and to be decrypted by the receiving software, thus protecting personal information during their transfer. In addition, all information sent over the SSL protocol is protected by a mechanism that automatically detects whether the data has changed during the transfer.

The SSL certificate for www.beautifulshop.eu has been issued by the certification company cPanel, Inc. Certification Authority.

In addition, personal security is the password you give when you become a registered user of www.beautifulshop.eu In order to present any of your personal information, you must first provide the username and password. For this reason, you must keep these items safe so that they do not fall into the hands of others. We also advise you to create passwords using symbols along with alphanumeric characters.

Finally, it should be reminded that the credit card details are not stored in the company's storage media during the transaction but are registered directly in a secure environment of ALPHA BANK, which has undertaken the routing of the cards.

All transactions you make through www.beautifulshop.eu are governed by International and European law, which regulates issues related to e-commerce as well as the Law on Consumer Protection (Law 2251/1994), which regulates issues related to with distance sales.

The online store www.beautifulshop.eu accepts VISA, Mastercard, DINERS and Maestro credit cards. Your transactions in our online store are protected by modern security systems (RSA 2048-SHA256 / TLS 1.2 with AES-256 + Forward Secrecy with modern browsers) which guarantee a secure trading environment.

MARKET ITEMS - AVAILABILITY - FEATURES

The products available for sale, their features and prices, are available at www.beautifulshop.eu and are accessible to everyone. Users can search for more information about each product by clicking on the product icon.

The company BIBASI MOUTZACHIT SAMPRI guarantees the timely information of the customers about the availability or not of the products, but does not bear any responsibility for their availability. The company BIBASI MOUTZAHIT SAMPRI makes every effort every day to provide all the required information for each product (technical characteristics, prices, etc.). However, in order to reduce any errors, we would recommend that before any completion of your purchase, you contact us in cases where the prices or any other product feature is beyond the usual and reasonable.

At certain intervals, special offers and discounts may be offered, as part of the promotional activities of the company BIBASI MOUTZACHIT SAMPRI, which may differ between the physical stores and the website www.beautifulshop.eu and may apply to different products. The prices listed in the relevant catalogs under each product include VAT (24%), while the online store www.beautifulshop.eu reserves the right to adjust prices without having to inform the consumer public.

PRODUCT ORDER AND CONSUMER PROTECTION

Orders through the online store www.beautifulshop.eu are concluding distance selling contracts, which are governed by the legal framework of Law 2251/1994 (as it is valid today) of the amendments referred to in Presidential Decree 131/2003 (Government Gazette A '). 116 / 16.05.2003) and in the decision 31619 Government Gazette 969 / 22.3.2017 as well as the adaptation of the Greek legislation to the Directive 2011/83 / EU of the European Parliament and of the Council of 25 October 2011, on the rights of consumers, the amending Council Directive 93/13 / EEC and Directive 1999/44 / EC of the European Parliament and of the Council repealing Council Directive 85/577 / EEC and Directive 97/7 / EC of the European Parliament and of the Council , which was published in the Official Journal of the European Union, with number L 304 of 22.11.2011 as it entered into force on 13/06/2014.

The user has the right to conclude a valid order through the online store, if he is legally competent in compliance with the provisions of the Greek Civil Code (if he has reached the age of eighteen and is not in legal assistance regarding the conclusion of a sales contract). Orders can also be placed by legal representatives of legal entities. The company BIBASI MOUTZACHIT SAMPRI reserves the right to demand the return from the supervisor or guardian of any orders to be placed by legally incompetent persons.

WITHDRAWAL - PRODUCT RETURN 

You have the right to return the entire order or part of it without having to tell us the reason why you want the products returned, within 14 calendar days from the date you receive it. In this case, only the direct cost of returning the products is borne by you. In the event that the reason for your return concerns a mistake of the company, we undertake to bear the cost of returning the product.

To exercise the right of withdrawal, you are required to complete the "return - withdrawal form" available on the website www.beautifulshop.eu - click here. You are obliged to send the product in the perfect condition in which you received it, ie without having its packaging violated and confirming that the special markings of the product have not been removed. In addition, you must include the retail receipt at the same time as submitting the withdrawal statement contained in the "return form". The return will be accepted only by sending with a transport company (courier) and only after the approval of the company.

In case of return of the products and accordingly, on the one hand the way you chose to pay for your order and on the other hand the way in which their return will take place, your refund will be completed within 8 working days from the date we receive the products. In case the reason for return concerns a mistake of the company, the company BIBASI MOUTZAHIT SAMPRI undertakes to resend it to the address you have assigned to us for the receipt of the order at its own expense. In case the consumer wishes to return his order without the fault of the company then the shipping costs are borne by the consumer himself. As soon as the product leaves you, the company BIBASI MOUTZACHIT SAMPRI receives it within 1-5 working days for returns within Greece with ACS. In case you choose other transport companies, we can not provide any guarantee for the delivery times of the products you return to us. If you choose to send by mail, we can not pick up your return. After receiving the product, we will immediately process your request and inform you by e-mail about how to process it. After the return of the product, and if approved by the Company, the customer is reimbursed in full or by a corresponding deposit in his bank account, which he has filled in the return form that necessarily accompanies the returned goods, or otherwise in accordance with the above.

In case you want to return the products you bought to us, the address to which the products to be returned must be:

BIBASI MUZACHIT SAMPRI

MICHAEL KARAOLI 1,

67100 XANTHI

2541026716

BIBASI MOUTZAHIT SAMPRI, wanting to offer you the best possible service, gives you the right to submit any of your complaints electronically to info@beautifulshop.eu.

OTHER

Force majeure: If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products to you within the predetermined time we will inform you via e-mail, in order to tell us if you wish, under these conditions conditions, the completion of your order. BIBASI MUTZAHIT SAMPRI is not responsible for any situation beyond its own fault and will do what is humanly possible for your best service.

In cases where you have placed an online order and upon receipt you find that some (or some) product is missing from the total order, please contact us to arrange all the required details and we will send you the products you did not receive without any extra charge.

Modification of the present terms: www.beautifulshop.eu reserves the right to modify or renew the terms and conditions of transactions. The company undertakes the obligation to inform this text for any change or addition to the terms.

In case of non-receipt of the ordered goods (and if an unreasonably long period of time has passed since the registration of the order), please contact a representative of www.beautifulshop.eu. For your best and fastest service, we would recommend you to mention the special order code that has been sent to the email address you stated during your order.

According to the Directive 2013/11 / EC, which was incorporated in the Greek legislation with the JM 70330/2015, and the Decision 31619 Government Gazette 969 / 22.3.2017 (article 8) the possibility of ele Consumer dispute resolution through the Alternative Dispute Resolution process throughout the European Union. If the Customer has a problem with a purchase made from the Online Store and resides in the EU he can use the website https://webgate.ec.europa.eu/odr/main/?event=main.home.show for out-of-court settlement difference.

COOKIES

The company BIBASI MOUTZACHIT SAMPRI adheres to a strict policy for the protection of the privacy of the visitors of the website www.beautifulshop.eu more about which you can read here. With this note we provide you with more information on how we use "cookies" as well as other automated means in order to collect specific information about the visitors of our websites, such as the number of visitors to our websites as well as our most visited websites , via any browser and device used. By gathering this information, we learn how to better tailor our websites and our advertising to visitors.

Cookies and other Automated Means for Data Collection

Cookies are small text files that are stored on each of your devices using any browser, whenever you visit a website. We can use cookies to inform us for example, if you have visited our website in the past or if you are a new visitor as well as to help us identify features of our website, which you may be more interested in. Cookies can enhance your online experience by storing your preferences as you visit a specific website.

Web Beacons

Web beacons (also known as Internet tags, pixel tags, and clear GIFs) are usually transparent graphic images that are placed on a web page. Web beacons are used in conjunction with cookies in order to record the actions of visitors to websites.

IP addresses and URLs

An IP address is a unique identifier used by certain electronic devices to locate and communicate with each other over the Internet. When you visit our websites, we can see the IP address of the device you used to connect to the Internet. We use this information in order to determine the general geographical location of the device and to understand from which geographical areas the visitors of our website come. We may use this information to change the way our website is presented in order to improve your visit.

The URL (Uniform Resource Locator) is a unique locator or address for each media on the web and is essentially the address of the website you are visiting. We will use this information to see which websites have traffic as well as the way you navigate our website.

Which Cookies do we use?

On our websites we use the following cookies:

Absolutely necessary cookies

The absolutely necessary cookies are essential for the proper functioning of the website, they allow you to browse and use its functions, such as access to safe areas, registration forms, favorites list, use of the shopping cart and for security reasons. These cookies do not recognize your personal identity. Without these cookies, we can not offer effective operation of our website.

Performance and analysis cookies

These cookies collect information about how visitors use the site, which pages they visit most often, and whether they receive error messages from web pages. These cookies collect aggregate, anonymous information that does not identify a visitor. They are used exclusively to improve the performance of a website and allow us to collect information about the use you make of our websites, including the content you select when you browse our websites, in order to measure the effectiveness and interaction of consumers with website as well as improve our pages over time. These cookies may be provided to us by third party providers of analytical tools but are used only for the purposes related to our websites.

 Ex: https://developers.google.com/analytics/devguides/collection/analyticsjs

Targeting / advertising cookies

These cookies are used to provide content that best suits you and your interests. Can be used to send targeted advertising / promotions limiting ad impressions or measuring the effectiveness of an advertising campaign. These cookies can be used to remember the websites you have visited to determine which online marketing channels are most effective and allow us to reward external websites and affiliates who have referred you to us.

How can you Disable the Use of Cookies?

In case you wish to enable or disable the use of cookies from the settings of your browser, depending on your browser, visit the following websites, to be informed about the necessary relevant actions:

Internet Explorer http://support.microsoft.com/kb/278835

Firefox https://support.mozilla.org/en/kb/apaloifh-cookies-kai-dedomenwn-istoselidwn-firefox

Chrome https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en_US

Opera http://www.opera.com/browser/tutorials/security/privacy/

Safari http://support.apple.com/kb/PH5042

Safari for iPad and iPhone http://support.apple.com/kb/HT1677